Warranty

Arcadia provides a lifetime warranty for all seating and table products to be free from defects in material and workmanship on structural frame components. All other materials fall under the applicable warranty periods listed below. Customer’s Own Materials (COM/COL) are not included in this warranty. Please consult with upholstery material suppliers for performance criteria of individual selections.

  • 10-Year Warranty: Foam, Exposed Wood Components, Tablets and Tablets
  • 4-Year Warranty: Casters
  • 2-Year Warranty: Stool Footrings
  • 1-Year Warranty (or the extent the manufacturer will warrant further, whichever is lesser):
    Fabrics (excluding COM) and Electrical/Data Units

This warranty does not include damages from normal wear and tear. Normal wear and tear is defined as single shift service (eight (8) hours per day), five (5) days per week). Arcadia assumes no responsibility for repairs to products sustaining damages resulting from user modification, attachments to a product, misuse, abuse, alteration or negligent use of the product.

The warranty provisions set forth above are expressly in lieu of all other warranties, express, statutory or implied in fact or by law, and all remedies against. There are no implied warranties of merchantability or fitness for a particular purpose made by Arcadia in connection with the sale or use of any such article of furniture.

If a defect in material or workmanship has occurred, Arcadia reserves the right to determine if the problem has occurred under normal use. The defective product will be repaired or replaced at the option of Arcadia, free of charge to the customer. Field labor and service(s) are not covered under this warranty.

Warranty (pdf)

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